- 5 min readproduct
Idling isn't working
At month-end the 50-ton excavator shows 190 hours — the busiest number on the yard. Then you find out 70 of them were the engine running while nobody touched a lever. Hours tell you the machine was on. Utilization tells you whether it earned its keep, and those are not the same number.
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The 490-hour service
We wrote a while back that continuous CMH lets you schedule the 500-hour service at 490 instead of "when someone notices." That was half the story. Here's the other half — turning the number into a job that someone actually does.
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The first 30 days of a deployment
Signing the PO is the start, not the finish. The first month decides whether a deployment becomes infrastructure the site forgets it has, or a support ticket that never closes. Here's the arc — a composite of the ones that went well.
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Rental hours and the return-day argument
The rental house's invoice says the machine ran 180 hours. Your operator swears it was closer to 140. Both of you are reading a meter — only one of you was watching it the whole time. Here's how telemetry settles it without starting a second fight.
Read → - 6 min readfield
Why off-highway equipment is its own IoT problem
A connected forklift is a known problem. A haul truck on a mine bench, an excavator on a remote easement, or a tractor halfway across a section — those are different problems wearing the same name.
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CMH and the warranty conversation
When a $40,000 engine fails at 1,840 hours and the warranty runs to 2,000, what counts as proof? The boring bookkeeping that decides whether the claim gets paid.
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CMH from telemetry vs CMH from the clipboard
The dashboard says 4,820 hours. The operator's logbook says 5,180. The gap is real, it's persistent, and it's costing someone money. Here's how to think about it.
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What "running" actually means
Every yard tracks "machine hours" and every yard means something slightly different by it. The definition you pick changes the number by 20% or more, and decides whether your service intervals work.
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